User Management in CORAS Light

Why This Matters

Full control over your user roster means you can onboard new team members immediately and remove access the moment someone leaves — without waiting on a support process.

Navigate to User Management

Open Admin Area and select User Management. This panel is visible to Admin-role users only.

The User Management screen lists every user in the tenant with their name, email, role, and account status (Active or Deactivated).

Invite a User

1.     Open Admin Area > User Management.

2.     Click Invite User.

3.     Enter the user's email and select a role — User or Admin.

4.     Send the invitation.

Change a User's Role

5.     Locate the user in the list and open Edit.

6.     Update the role to User or Admin and save.

The new role takes effect on the user's next request.

Deactivate a User

7.     Locate the user and open Edit.

8.     Set account status to Deactivated and save.

The user's account is immediately blocked from signing in. Their data and conversation history are preserved.

Reactivate a User

9.     Locate the deactivated user and open Edit.

10.  Set account status to Active and save.

The user can sign in immediately.

Get Help

Contact your Customer Success Manager or visit the Customer Resource Center for additional support with user administration.